Terms & Conditions

Last Updated: [2025-10-20]

Welcome to www.sinnew-tech.com (the “Website”), operated by [Nanjing SINNEW Technology Co., Ltd] (“we,” “us,” or “our”). By accessing or using this Website, you (“you” or “user”) agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the Website.

1. Acceptance of Terms

These Terms & Conditions govern your use of the Website, including all purchases, content, and services provided herein. We reserve the right to modify these terms at any time. Changes will be effective upon posting on the Website, and your continued use constitutes acceptance of the revised terms.

2. Intellectual Property

All content on the Website, including but not limited to text, images, logos, trademarks, product descriptions, and software, is the property of Nanjing SINNEW Technology Co., Ltd or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use any content without our prior written permission.

3. User Accounts

To make purchases or access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized use of your account.
  • Accept responsibility for all activities conducted through your account.

4. Products and Services

  • Descriptions: We strive to provide accurate product descriptions, but we do not warrant that descriptions, images, or pricing are error-free. We reserve the right to correct errors and update information at any time.
  • Pricing: All prices are listed in [USD] and are subject to change without notice. Payment is due in full at the time of purchase.
  • Availability: Products are subject to availability. We may limit quantities or discontinue products without notice.

5. Orders and Payment

  • Order Acceptance: Your order is an offer to purchase. We reserve the right to accept or reject your order for any reason (product unavailability, pricing errors). A binding contract is formed only when we confirm your order via email.
  • Payment Methods: We accept credit cards (Visa, Mastercard), PayPal. You warrant that you are authorized to use the payment method provided.
  • Taxes and Fees: Prices do not include import duties, taxes, or customs fees, which are your responsibility.

6. Shipping and Delivery

  • Shipping: We ship to worldwide using [EMS, DHL, FedEx, UPS]. Shipping times are estimates and may vary due to customs delays or other factors beyond our control.
  • Risk of Loss: Title and risk of loss for products pass to you upon delivery to the carrier.
  • Delivery Address: You are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.

7. Returns and Refunds

  • Returns Policy: You may request a return within 30 days of delivery if products are defective or damaged. Customized products are non-returnable unless defective.
  • Process: To initiate a return, contact us at [info@sinnew-tech.com]. Returned items must be in original condition and packaging. We reserve the right to refuse returns that do not meet these criteria.
  • Refunds: Approved refunds will be processed to your original payment method within [7-14 business days] of receiving the returned item. Shipping costs are non-refundable unless the return is due to our error.

8. Limitation of Liability

  • We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products, including but not limited to loss of profits or data.
  • Our total liability for any claim related to the Website or products shall not exceed the amount paid by you for the specific product(s) in question.
  • This limitation does not apply to damages caused by our gross negligence, fraud, or willful misconduct.

9. Disclaimer of Warranties

  • The Website and products are provided “as is” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
  • We do not warrant that the Website will be error-free, secure, or uninterrupted.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of China, excluding its conflict of law principles.

11. Dispute Resolution

Any dispute arising from these terms or your use of the Website shall first be resolved through friendly negotiation. If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts in Nanjing, China.

12. Miscellaneous

  • These Terms & Conditions constitute the entire agreement between you and us regarding the Website.
  • If any provision is deemed invalid, the remaining provisions shall remain in effect.
  • Our failure to enforce any term does not waive our right to do so later.

For questions about these Terms & Conditions, contact us at:

Email: [info@sinnew-tech.com]

Address: [No. 8, Huyue East Road, Liuhe District, Nanjing City, Jiangsu Province, China]

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